SkyDenGames
skyden - terms

Effective Date: 2024.10.01
Last Updated: 2025.05.12


Welcome to Sky Den Games! By accessing or using our platform, you agree to comply with and be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By registering an account or using the Sky Den Games platform, you agree to these Terms, our Privacy Policy, and any posted platform guidelines. If you do not agree, you may not use our services.

2. Eligibility

You must be at least 13 years old to use the platform. If under the age of majority in your jurisdiction, you must use the platform under parental/legal guardian supervision. In the Netherlands, the age of majority is 18.

3. Account Registration and Security

  • You agree to provide accurate and complete information during account creation.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • You accept responsibility for all activities occurring under your account.

4. Use of the Platform

Sky Den Games provides competitions, quests, and a digital shop where users earn rewards and XP. By using the platform, you agree to:

  • Comply with applicable laws (including Dutch and EU regulations).
  • Not interfere, exploit, or harm the platform’s integrity.
  • Respect other users and their rights.

5. Feather Currency and Usage

  • "Feather" is a virtual in-platform currency, used exclusively on Sky Den Games for competition entrance, digital goods, and virtual shop items (e.g., gift cards).
  • Feathers have no real-world monetary value, cannot be exchanged for legal tender, and do not constitute a financial instrument under Dutch or EU law.
  • Feathers cannot be transferred or withdrawn outside the platform.
  • Feathers are valid only within the Sky Den Games ecosystem.

6. Purchases and Refund Policy

6.1 Feather Purchases

  • All Feather purchases are final.
  • No refunds are provided for purchased Feathers, unless required by law (e.g., failed delivery or billing error).

6.2 Use of Feathers for Shop Items

  • Feathers may be used to buy in-platform digital goods, including gift cards.
  • Once a gift card or item is redeemed or purchased using Feathers, it cannot be canceled or refunded.
  • This policy complies with EU Digital Content Directive 2019/770, where withdrawal rights are waived once digital delivery begins with user consent.

7. Premium Membership via Xsolla

  • Premium membership is managed through Xsolla, our authorized billing partner.
  • You have a 14-day right of withdrawal under EU and Dutch law only if you haven’t used any membership benefits.
  • If benefits (e.g., exclusive quests, discounts) are accessed, your right to cancel is waived.
  • Subscriptions may be canceled anytime via your account or Xsolla’s portal, but no refunds will be issued for unused time after cancellation.
  • Prevent auto-renewal by canceling before the next billing cycle.

8. Prohibited Conduct

You may not:

  • Use the platform for illegal activities.
  • Harass or harm other users.
  • Use bots or automation to interact with the platform.
  • Post offensive, defamatory, or illegal content.

9. Intellectual Property

All platform content is owned by Sky Den Games or its licensors. Do not reproduce, distribute, or commercialize any content without written permission.

10. Account Suspension or Termination

Sky Den Games may suspend or terminate your account if you violate these Terms. Upon termination:

  • You will lose access to your account, including Feathers, rewards, and progress.
  • No reimbursement will be issued for lost Feathers or digital goods.

11. Disclaimers and Limitation of Liability

  • The platform is provided "as is" with no warranties.
  • Sky Den Games is not liable for technical failures, loss of data, or in-platform currency.
  • We do not exclude liability for gross negligence, willful misconduct, or any other liability that cannot be excluded under Dutch law.

12. Changes to Terms

We may update these Terms occasionally. The most recent version will always include a “Last Updated” date. Continued use of the platform after changes constitutes acceptance of the new terms.

13. Governing Law

These Terms are governed by the laws of the Netherlands. Any legal disputes will be resolved in Dutch courts.

14. Contact

Questions or concerns?

  • Email: info@skyden.games
  • Address: Oder 20, 2491DC The Hague, Netherlands

By using Sky Den Games, you agree to these Terms of Service. Thank you for being a part of our community!